HOW LONG DOES DELIVERY TAKE?
We promise to deliver as quick as possible to you, however, please be mindful we are a small business and during busy periods we advise to please order in advance.
Most deliveries will usually arrive within 7-10 working days (please exclude Saturdays, Sundays and Bank Holidays) unless otherwise stated.
If your item is eligible for express delivery and you select this option we will dispatch your order within 2-3 working days (Saturday, Sunday and Bank Holidays are not classed as a working day) using a next day courier service. All express orders placed on a Friday will be processed the following Monday unless the Monday is a Bank Holiday.
We strive to dispatch ALL orders placed within 72 hours, however this is not guaranteed.
Palo Santo Couture is not responsible if incorrect or missing shipping information is provided at checkout. We will not process any refunds in such circumstances.
WHERES MY ORDER?
You will receive an email once your order has been shipped. Please refer to the tracking information provided at that time. You may contact us with any questions at email@example.com.
HOW MUCH IS DELIVERY?
Delivery fees will vary by weight and destination. Please refer to the check-out page for shipping information and available shipping options.
If you have any questions about your delivery, please feel free to contact us at: firstname.lastname@example.orgPLEASE NOTE EMAIL RESPONSE TIME IS 24-48 HOURS AND WE DO NOT GUARANTEE REPLIES ON SATURDAY AND SUNDAYS.